Internal Sales Advisor – Distributor of Building Products

Role

We are looking for a proactive and customer-focused Technical Sales / Account Manager to join a growing team supplying a wide range of construction products including sealants, adhesives, waterproofing systems, concrete repair materials and associated building chemicals.

Working with leading industry brands including Sika, Bostik, Ronacrete, Mapei, Fosroc, Weber and Ardex, you will play a key role in developing customer relationships and driving sales growth across contractors, merchants and trade customers.

Key Responsibilities

• Managing and developing existing customer accounts.
• Proactively contacting contractors, merchants and trade customers to generate new business opportunities.
• Handling inbound and outbound sales enquiries.
• Advising customers on suitable products and technical solutions.
• Responding to technical product queries and providing product guidance.
• Following up quotations, leads and sales opportunities.
• Building long-term customer relationships to maximise repeat business.
• Maintaining accurate customer records and activity through the CRM system.
• Working closely with suppliers and internal teams to ensure excellent customer service.

Person

• Previous experience in technical sales, internal sales or account management within construction materials or building products.
• Strong communication and relationship-building skills.
• Confidence speaking with contractors, merchants and trade professionals.
• Ability to manage multiple accounts and prioritise workloads effectively.
• Commercially aware with a proactive approach to sales development.